Shipping Policy
Clear information about journal dispatch, delivery, shipping charges, tracking and what to do if your journal subscription is delayed or not received.
At National Press Associates, we are committed to ensuring the safe and timely delivery of journals to all our customers across India. Whether you are an individual, student, researcher, or institution, we strive to make your journal subscription experience smooth and reliable.
Shipping Overview
NPA SUBS delivers journals and related materials across India to the shipping address provided during checkout.
This includes delivery to individual homes, offices and institutional addresses.
Our commitment: We aim to make journal subscription delivery smooth and reliable while working with publishers and trusted delivery partners.
Dispatch & Delivery Process
Journals are dispatched based on the release schedules set by their respective publishers.
Shipping partners may vary depending on the customer's location and the order volume.
Shipping Charges
Standard shipping charges are included in the subscription price.
Customers do not need to add a separate standard shipping charge where shipping is included in the applicable subscription price.
Shipment Tracking
Where applicable, tracking information is sent to the registered email address once the journal is dispatched.
This enables customers to monitor the shipment status and follow the progress of their delivery.
Delivery Delays
Although NPA SUBS aims for timely deliveries, certain factors outside the normal shipping process may occasionally cause unexpected delays.
Publisher-side delays: Journal release schedules are determined by the respective publishers and may affect dispatch.
National holidays: Public and national holidays may affect processing and delivery schedules.
Postal or courier issues: Service disruptions may occasionally affect delivery timelines.
Natural events: Natural events or circumstances beyond normal operational control may result in unexpected delays.
Customer communication: NPA SUBS will inform affected customers if such delays occur.
Shipping Address Requirements
Customers must ensure that the shipping details provided at checkout are accurate and complete.
This includes providing the correct address for an individual home, office or institutional delivery.
Any additional charges or delays caused by incorrect or incomplete address details will be the customer's responsibility.
Journal Not Received
Customers are requested to inform NPA SUBS within three (3) months from the order date if they do not receive their journal(s).
This allows the NPA SUBS team to investigate the delivery issue and provide appropriate action or a resolution in a timely manner.
Important: Please report a non-receipt issue within three (3) months from the order date so that appropriate action can be taken.
Shipping Support
If you have a question about your journal delivery, dispatch status or a journal that has not been received, please contact NPA SUBS with your order details and shipping information.
Need Help With Your Journal Delivery?
Our team can assist with journal subscriptions, dispatch information and delivery-related queries.
Phone: +91-98889 34889 | +91-79869 25354
Email: npasubscriptions@gmail.com
Subscription Office:
79, GAD Nagar Flower Enclave, Dugri,
Ludhiana - 141013, Punjab, India
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Request a Subscription Quote →NPA SUBS provides journal subscription delivery services across India for academic institutions, universities, libraries, researchers, students and professionals. This Shipping Policy explains journal dispatch timelines, publisher release schedules, courier and postal delivery, standard shipping charges, tracking information, possible delivery delays, shipping address requirements and the process for reporting journals that have not been received.